Applicable to all HSBC Premier, Premier Elite, Global Private Banking and Advance customers who hold a valid identity card in mainland China and also for Hong Kong SAR, Macau SAR and Taiwan customers who are HSBC Premier, Premier Elite, Global Private Banking and Advance account holders with HSBC China.
#Wechat payment account frozen Offline
It can be used for paying for all kinds of consumption bills ranging from online orders and offline payments, and money transfers can be started from either the account balance or the real bank card(s) connected with. This type of accounts is facilitated with almost all of the features AliPay is providing to users.
#Wechat payment account frozen verification
The real-name verified account, type B, referring to the account type that has been registered with a phone number (either a China native number or an overseas number) and a connection to a China local bank card, and the real-name verification has been accomplished with the success of a connection made to this China local bank card. So if you want to make a money transfer out to a money collector, make sure you had collected some amount in your account balance from others who transferred money to you via AliPay. All of the money transfer transactions are not going through the real bank card you've connected with. However, you should notice that the money you are going to transfer is based on the balance kept in the account. This type of accounts is facilitated with the using scope of a TourPass type account moreover, they can be used for money transfer.
The real-name verified account, type A, referring to the account type that has been registered with a phone number (either a China native number or an overseas number) and a connection to a foreign bank card, and it's been through the real-name verification with a passport.
Money transfer is not available to this type of account. This type of accounts can be used for paying for orders on and and the consuming bills from a shopping mall, store, supermarket, grocery, and part of the individual money-collectors. The TourPass account, the account registered with a foreign phone number and a connection to a foreign credit card, has not yet been through real-name verification. The using scope may include friend communication and browsing through other mini-programs or applications that are embedded in AliPay. This type of accounts can not be used with financial activities like paying or money transferring. The default account, a phone number registered account without linking to a bank card.
The differences of the using scope with an AliPay account in various real-name verification status: For the call made locally in China mainland and expecting an English-speaking operator, call at 0571 26886000. Your call can be answered by an operator speaking English. If your account is still under the status of frozen or blocked, give a direct call to the AliPay support center before you've got yourself bummed out with other useless cracking ways, it's a lot less hassle!įor users staying outside of China mainland, call +86 571 26886000 anytime between 8 am-12 am (UTC+8). If the account was registered with a Chinese native phone number, you should use a Chinese local bank card (either debit card or credit card) to finish through otherwise, when the account is connected with a foreign phone number, you'd have to provide a valid passport to get this step done.įill out the fields on the page - Verification Center To redeem a frozen/blocked AliPay account, there are two ways to start with.įirst, complete the process of real-name verification. So, what can you do if you expect to get that account back, especially if there is some money left in the account? There might be various reasons causing an AliPay account to get frozen or blocked, especially when the account has not been through the process of real-name verification, or even being in an implication in some illegal financial activities.
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